Shipping & Returns

All items that are in-stock and can travel via UPS or DHL or Ethiopian post. You can have 2 choices (Standard delivery - 15 days) or (Worldwide DHL Fast Express® - 10 days delivery) : In the event of a delay, we will notify you by email or by phone text. Items ordered together might not arrive in the same box. Please note some items are made to order and have a longer processing time noted on product page.

Monday through Friday between the hours of 9-5. Freight companies will contact you via phone to schedule a delivery date and time that works for you.

When your order is processed, you will receive an sms on your phone containing a tracking number and confirming that your package has been sent from Ethiopia.

At this time, we do not offer shipping to Asia & Oceania

Returns: We want you to be happy with your purchase! You have 30 days to return your product by the day you order in the website. 

After 30 days by the date you order. We cannot accept any return. 

Please email us at However you will be responsible for the return shipping charges. 

Adress return product :

6 Allée des apothicaires

93390 Clichy sous Bois


Damages: Sometimes damages occur during the shipping process even though we do our best to deliver your item in perfect condition. All damage claims must be received within 48 hours of receiving the item. Please save all packaging and email us at to file a claim. We will arrange replacement or return of the item. However you will be responsible for the return shipping charges. 

Before you return an item, please email us: with a copy of the emailed invoice that was sent to you at the time of purchase

or call us at (+33) 752373332.