Furniture and oversized items might need to travel via freight carrier. Most carriers schedule deliveries Monday through Friday between the hours of 9-5. Freight companies will contact you via phone to schedule a delivery date and time that works for you.
When your order is processed, you will receive an sms on your phone containing a tracking number and confirming that your package has been sent from Ethiopia.
At this time, we do not offer shipping to Asia & Oceania
Returns: We want you to be happy with your purchase! You can return your items within 30 days of receiving the order for a full refund on the merchandise cost. Please email us at firstname.lastname@example.org. However you will be responsible for the return shipping charges.
Damages: Sometimes damages occur during the shipping process even though we do our best to deliver your item in perfect condition. All damage claims must be received within 48 hours of receiving the item. Please save all packaging and email us at email@example.com to file a claim. We will arrange replacement or return of the item. However you will be responsible for the return shipping charges.
Before you return an item, please email us:
firstname.lastname@example.org with a copy of the emailed invoice that was sent to you at the time of purchase
or call us at (+33) 752373332.